Our Expertise

Our Pharmacy & Team

We operate from a state-of-the-art production facility, custom built in 2014. The pharmacy team includes pharmacists certified as Veterinary Specialists in compounding and veterinary technicians who help support the specific needs of veterinarians and their teams. Our friendly customer service representatives provide support to pet owners, confirming orders and processing refill requests.

Quality Standards

Best Pet Rx achieved Verified Pharmacy Program status from the National Association of Boards of Pharmacy in October 2015. We compound with the highest-grade bulk chemicals available and never cut corners or compromise on quality. Our triple-check verification process ensures the accuracy of every order.

Safety

As a veterinary-exclusive pharmacy, all the components of our compounded products are designed for veterinary applications, not human uses. Our pharmacists are experts at identifying dosing errors and drug interactions across animal species. We only use synthetic flavoring options, which are safe for pets with food allergies and pets on limited protein diets.

Performance

Since our start in 2005, we have earned the trust of veterinary specialty hospitals and teaching centers across the U.S. We also work with a large number of general practice clinics, and continue to grow through word of mouth and referrals. Our pharmacy team provides unmatched service to both veterinary hospitals and their clients.

Experience

Our veterinary trained pharmacists have over 10 years of experience each and are available for consultation on complicated treatment cases. We understand the challenges of medicating pets and are experts at dealing with compliance challenges. Our call center is staffed by knowledgeable veterinary professionals who know how to communicate with veterinarians, veterinary technicians, and pet owners.

Customization

All compounded medications are made to order based on a veterinarian’s specifications for an individual patient. We don’t manufacture standard dose products or have pre-made formulations sitting on our shelves. Each medication is compounded to the exact dose, custom formulation, preferred flavor, and specific amount that the pet needs.

Easy Ordering

We make ordering and refilling medications hassle-free for veterinarians and clients. Our new, state-of-the-art phone system minimizes hold time, and it’s always easy to speak to a real person. Prescriptions can be sent via telephone or fax, and medications can be refilled using the Best Pet Rx mobile app, our online form, by telephone, or by emailing refills@bestpetrx.com.

Fast Delivery

We provide free, next business day delivery on nearly all prescription orders. In NYC and the surrounding areas, we also offer free, same day courier delivery service. Fast delivery ensures that pets can begin the prescribed course of therapy immediately. There is no extra charge for refrigerated items.